Whether it's an account, payment, bonus, or gaming issue — we've got you covered.
Select the type of issue you're facing
Create a new account, change your password, or update your profile.
Transactions via Mobile Pay, Nagad, Rocket & bank transfer.
Welcome bonuses, reload offers, cashback, and vouchers.
Game rules, betting markets, Live Casino & slots guides.
KYC verification, two-factor security & account protection.
Download, install, and troubleshoot the Android & iOS apps.
Points system, level upgrades & exclusive perks.
Reach us directly via 24/7 chat, email, and phone support.
Everything at 3xx3 — from registration to managing your profile
Go to the 3xx3 registration page and enter your active mobile number, preferred username, and a strong password. Using a mix of letters, numbers, and special characters will keep your account more secure.
After registration, a 6-digit OTP will be sent to your mobile number. Enter it within 2 minutes to complete verification. If you don't receive the OTP, use the "Resend" button.
Once your account is active, update your full name, date of birth, and address. This information will be required when you make a withdrawal.
On the login page, click "Forgot Password?" Enter your mobile number to receive an OTP, then use it to set a new password.
Complete guide to depositing and withdrawing via Mobile Pay, Nagad & Rocket
After logging in, select "Deposit" from the top menu. Choose your payment method (Mobile Pay / Nagad / Rocket), enter the amount, and tap "Confirm" — a payment request will be sent to your number. Approve it with your PIN in your mobile banking app and your balance will be updated within seconds.
Select "Withdrawal" from your account. Enter your mobile banking number and the amount. Funds typically arrive within 5 minutes. Withdrawals between 12 AM and 6 AM may take a little longer to process.
How to Claim and Use 3xx3's Various Bonuses
Quick answers to the most commonly asked questions
3xx3 is a trusted online gaming platform in Bangladesh. We believe a player's experience is only complete when they can get quick, easy solutions to any issue. That's exactly why our Help Center exists — covering everything from account and payment queries to bonuses and gaming support.
Getting started on 3xx3 is straightforward for new users. Registration takes just 3–4 minutes — simply provide a valid mobile number and a few basic details to open your account. Many users run into OTP issues on their first sign-up; if that happens, make sure your number is active and you have a stable network signal.
Payments are taken seriously at 3xx3. All major mobile banking services in Bangladesh — Mobile Pay, Nagad, and Rocket — are fully supported. Deposits start from as low as ৳100 with no upper limit. For withdrawals, the minimum is ৳500 and the maximum per transaction is ৳50,000, with a daily withdrawal limit of ৳2,00,000.
For gaming-related help, the 3xx3 Help Center provides detailed rules for every game. If you're new to cricket betting, we walk you through step by step — how to place a bet on a match, what different betting markets mean, and how live betting works. For slots, you'll find clear explanations of RTP, paylines, and bonus features.
To keep your account secure, 3xx3 uses a two-factor authentication (2FA) system. To enable 2FA, go to the "Security" section in your profile settings. Additionally, every login is device-verified — if a login is detected from a new device, you'll receive an alert on your mobile.
Responsible gaming is a priority for us. 3xx3 believes gaming should be entertainment, not an addiction. That's why we offer daily deposit limits, session time reminders, and self-exclusion options. Any player can temporarily suspend their own account whenever they choose.
Our support team speaks Bengali and operates around the clock on Bangladesh Standard Time. Average live chat response time is just 2 minutes. Emails are typically answered within 1–3 hours. For urgent issues, direct phone support is also available.
Joining the 3xx3 VIP Program also upgrades your Help Center experience. Diamond and Gold members get a dedicated account manager who provides personal assistance for any issue. You'll be given their direct phone number and email.
Before reaching out to the 3xx3 Help Center, we recommend checking our FAQ section first — most common questions are answered there in detail. If you can't find what you need, our live chat team is always ready to help.
Average Response Time: 2 Minutes
Start ChatSupport@3xx3.bet
Response Time: 1–3 Hours
Any information you share when contacting 3xx3 support is kept strictly confidential. We never share personal data with third parties. Learn more in our Privacy Policy page.